Shipping Policy – SOBBOSACHI

Effective Date: 04 May 2026
Website: www.sobbosachi.com

At SOBBOSACHI, we are committed to delivering your orders safely, quickly, and reliably—whether you are shopping from within Bangladesh or anywhere around the world.

1. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

  • You will receive a confirmation message/email once your order is successfully placed

2. Shipping Coverage

We proudly ship:

  • Nationwide across Bangladesh

  • Internationally to selected countries

If your location is not listed at checkout, please contact us for assistance.

3. Delivery Timeframes

🇧🇩 داخل Bangladesh

  • Dhaka City: 1–3 business days

  • Outside Dhaka: 2–5 business days

🌍 International Shipping

  • Standard Delivery: 7–15 business days

  • Delivery times may vary depending on destination and customs clearance

4. Shipping Charges

Bangladesh

  • Shipping charges are calculated at checkout

  • Free delivery may be offered on selected campaigns or minimum order values

International

  • Shipping fees are calculated based on:

    • Destination country

    • Package weight

    • Courier rates

Customers will see the exact shipping cost at checkout.

5. Cash on Delivery (COD)

  • COD is available within Bangladesh (selected areas)

  • Additional confirmation may be required before processing COD orders

  • We reserve the right to limit or deny COD for high-value orders

6. Order Tracking

  • Once shipped, you will receive a tracking number via email or SMS

  • You can track your order through the courier partner’s website

7. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs duties, taxes, or import fees

  • These charges are determined by your country’s regulations

  • Customers are responsible for paying any additional charges

We are not responsible for delays caused by customs clearance.

8. Delivery Issues

Failed Delivery

  • If delivery fails due to incorrect address or unavailability, re-delivery charges may apply

Delayed Delivery

  • While we aim for timely delivery, delays may occur due to:

    • Weather conditions

    • Courier issues

    • Customs processing

We appreciate your patience in such situations.

9. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 24 hours with photos

  • If your package is lost in transit, we will investigate with the courier and assist accordingly

10. Address Accuracy

Please ensure all shipping details are correct before placing your order.
SOBBOSACHI is not responsible for delays or losses due to incorrect addresses.

11. Order Confirmation & Verification

For security purposes, we may:

  • Contact you to verify your order

  • Hold or cancel orders flagged as suspicious

12. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be reflected on this page.

13. Contact Us

For shipping-related inquiries:

SOBBOSACHI
Email: contact@sobbosachi.com
Phone: +8801773778692
Address: Holding: 209/84/2/A, South Mohammadbag, Kadomtali, Dhaka

From our looms to your doorstep—delivered with care, trust, and elegance.